Crizzy Development / SousCard / Privacy policy
This policy applies to the SousCard app for Android and iOS, published by an independent developer. Crizzy Development is the name the apps on this site are published under; it is not a separate legal entity.
The short version. Your recipes, photos and notes are stored on your device. They are yours, and they never leave it unless you send them somewhere yourself. There is no advertising, no collection of your personal information or any personally identifiable information, and no information about you is sold or shared.
SousCard sends anonymous usage analytics. These record which features are used and whether they worked, never what you put into them. This interaction data is collected for the sole purpose of improving the features and usability of SousCard. Analytics are on by default, and you can turn them off at any time in the app's Settings.
The only other thing that can reach us is a Support Export. It exists only if you deliberately create one and send it to us. Both are described in full below.
We collect fully anonymous usage analytics, described in the next section, and nothing else. SousCard has no user accounts, no sign-in and no registration. We do not collect, store, sell or share any personal information, and we have no ability to identify you.
SousCard contains no advertising software and no third-party tracking software. In fact, significant efforts have been made to explicitly avoid such capabilities.
To learn which parts of SousCard are used and where they fall short, the app sends short, anonymous messages about how it is used. They go to TelemetryDeck, a privacy-first analytics service that processes them on our behalf and stores them in the European Union. TelemetryDeck does not log or store the IP address they arrive from, and keeps these messages for no longer than 12 months. No one else sees this analytics data, for any purpose, advertising included.
What is never sent:
What is sent:
Turning it off. Usage analytics are on by default. To turn them off, open Settings in SousCard and switch off SousCard Telemetry Data. This takes effect straight away:
If you turn analytics back on, a message records that too. The rest of the app works exactly the same either way.
The app stores the things you put into it: recipe titles, descriptions, ingredients, method steps, personal notes, tags, and any photos you add. This information is held in the app's private storage on your device. It is not transmitted to us and it is not accessible to us.
Deleting a recipe removes it. Uninstalling SousCard removes all of it, subject to the backup section below.
Reading text from an image, recognising the layout of a page, and reading a PDF all happen on your device, on both platforms (Android and iOS). No image, page or document is uploaded anywhere. Text recognition uses Google's ML Kit on Android and Apple's Vision framework on iOS; both run offline, on the device, as part of the app.
How the app reaches your camera and photos differs between the two platforms, because the platforms differ:
SousCard uses the internet in two situations.
Every other part of SousCard works with the network switched off. Nothing in the app waits for analytics to be sent: without a connection, they are held on your device and sent later.
Your device's own backup may copy the app's data to your personal cloud account, so that your recipe box returns when you set up a new device. This is a feature of the operating system, not of SousCard. The data goes to your account, not to us, and your platform's terms and privacy policy govern it.
Either can be turned off in your device settings. Neither is controlled by SousCard.
SousCard can write your recipe box out as a file that you keep or hand to someone else. That file is created by you, goes wherever you send it, and never comes to us. It deliberately contains nothing about your device — no model, no operating system version, no identifiers — because a file you might share with a friend need not carry those things.
When you share a recipe, usage analytics may record that you did and the kind of app you chose, as described above. Neither the file itself, nor the recipient's details, ever reaches us.
Apart from the anonymous usage analytics described above, this is the one way anything reaches us, and it happens only if you choose it.
A Support Export is a separate, clearly labelled action. It produces the same kind of file as an ordinary export, plus a description of your situation that makes a support conversation possible without several rounds of questions. The app shows you what the file contains before it creates it.
The added description contains facts about the software and the device model, and nothing that identifies you:
It contains no advertising identifier, no vendor or device identifier, no account and no serial number. Nothing in it distinguishes two people using the same model of phone.
A Support Export is never sent automatically. You create the file, you look at it if you wish, and you send it to us yourself. When you do, we use it only to answer your support request, and we delete it once that conversation is finished.
SousCard contains no crash-reporting software. Usage analytics may record that something did not succeed, and at which stage, but never an error message or a crash log.
If you have turned on your platform's own diagnostics sharing ("usage and diagnostics" on Android, "share with app developers" on iOS), your platform may make anonymous, aggregated crash and performance information available to us through Google Play or App Store Connect. That reporting is a function of the operating system and the store, is controlled by your device settings, and does not identify you to us.
SousCard is not directed to children under 13, and we do not knowingly collect personal information from anyone, children included.
Usage analytics can be turned off at any time in SousCard's Settings, as described above. The analytics identifier is scrambled on your device before it is sent, so neither we nor TelemetryDeck can tell which analytics came from you, and there is nothing we could find to disclose or delete upon request.
Otherwise, we hold no information about you. Everything the app holds is on your device and under your control: delete individual recipes in the app, or uninstall the app to remove all of it. To remove a copy held by your platform's backup, use your Google or iCloud account's backup settings.
If you have sent us a Support Export and would like it deleted before the support conversation ends, ask and we will delete it.
If this policy changes, the updated version will be posted at this address with a new effective date. Material changes will also be noted in the app's release notes.
Questions about this policy: crizzydevelopment@gmail.com.