SousCard Support

Two ways. Paste the link into the app with "Clip a link", or use your browser's share button and share directly to SousCard. The app reads the recipe out of the page's own structured data, so it gets the ingredients and steps rather than the articles, stories, and advertising around them.

SousCard reads the machine-readable recipe that most cooking sites publish inside their pages. A site that does not publish one cannot be clipped this way. Using your browser to print the page as a PDF and then 'clipping a PDF' will usually provide a working solution in these cases.

Another possible case is that there's just too much 'extra' weaved throughout the site's page (we've all seen these ones). If the site has a 'print recipe' button, that often clears out almost all the clutter. Save that page to a PDF, and clip from there — almost a guaranteed positive result.

Yes. "Clip a photo" opens a scanner and the text is read on your device. Handwriting is harder than print to decipher, so expect to correct more of it — which is why every import stops at a review screen before saving.

We're looking into ways of further improving this, but it will likely involve cloud-based AI services to get really good. If this would be a big win for you, reach out with the feature request — we're looking to understand your needs better: crizzydevelopment@gmail.com.

They mark a field the app was not confident about. Nothing is wrong; it is asking you to confirm rather than guessing silently. Once you confirm a field it stays confirmed, and a later re-import will not overwrite it.

It should not — Cook Mode holds the screen awake while it is open. If your device turns it off anyway, check whether a battery saver is overriding the app. If you've checked that and it continues, send us a support request.

In landscape orientation (often the preferred one for tablets), ingredients pin to a column beside the steps. In portrait they collapse into a drawer above them. It follows the orientation rather than the device, so rotating a phone gives you the wide layout too.

On your device, in the app's private storage. There is no account and no server. See the privacy policy.

Even without an internet/WiFi connection, you can always access your recipes.

Your device's own backup carries them — Auto Backup to your Google account on Android, iCloud Backup on iOS — and restores them when you set up a new device, provided backup is switched on in your device settings.

On Android there is one wrinkle worth knowing: the Android platform caps how much data an app may back up. Photos are large, so on a big library SousCard keeps some photos on the device only rather than push the whole backup past that cap; and you'll get a notice in SousCard if and when that happens. Exporting your recipe box to a file is the way to keep a copy of everything. iOS has no equivalent cap.

For getting your recipes onto a new phone, that requires you to restore that phone-level backup onto your new phone using the Android or iOS standard 'phone transfer' capabilities.

Yes, apart from clipping a web link, which needs to fetch the page, of course. Scanning, reading PDFs, editing and cooking all work with the network off.

Yes. Export writes your recipe box to a file you can send however you like, and the other person imports it. The file carries your recipes and photos and nothing about your device.

This even works across platforms — so if you have an Android, and your friend an iPhone (or vice versa), it still works!

In Backup & Sharing there is a Support section with a Support Export. It produces a single file containing your recipe box plus a short description of your device and app version — the things we would otherwise have to ask you for one at a time.

The app shows you exactly what the file contains before it creates it. Photos are left out by default; include them only if the problem is with photos themselves. Nothing is sent automatically — you create the file and email it to us.

What it does not contain: any personal identifier, account, or serial number. The privacy policy lists the contents in full, and says what happens to a Support Export after your question is answered.

Email crizzydevelopment@gmail.com with what you were doing and what happened. Screenshots help more than descriptions, and the app version — shown at the bottom of the Backup & Sharing screen — helps a lot, too.